Digital Services

Simple Services, Big Convenience

From high-tech ITMs to Voice Banking, we’ve got all the tools you need to stay connected with your finances.

ATMs & ITM

With our high-techInteractive Teller Machines (ITMs), you get 24/7 account access plus the optionton chat with a Virtual Teller to assist you with:

  • Conduct a transaction without a Debit Card (with valid ID*)
  • Withdraw up to $3,000
  • Ask account questions and more

Virtual Tellers are available Mon-Fri 10 am-5 pm and Sat 10 am-2 pm. Watch our tutorial to learn more!

*Valid identification includes State Issued ID or Drivers’ License, Resident Alien Card, Permanent Resident Card, or Military ID. Identification must fit into the slot to be scanned.

ITM Self-Service Features

Make loan payments

Get fast cash from $20-$300

Change your PIN

More denomination choices—$20s, $50s, and $100s

Emailed receipts and more!

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Make loan payments

Get fast cash from $20-$300

Change your PIN

More denomination choices—$20s, $50s, and $100s

Emailed receipts and more!

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ATM Network

In addition to our ITM and ATM locations above, you can access your account just about anywhere. Yolo FCU is connected to the following networks: CO-OP, STAR, Visa®, Plus, and MoneyPass. The service is free—only standard text messaging rates apply.

Here’s how CO-OP works:

Send a text

Send a text to 91989 from any mobile phone. In the body of the text, enter your location address (with city, state), zip code or intersection (with city, state).

Get locations

In about 30 seconds, the service will reply with the CO-OP Network surcharge-free ATM nearest to your location.

Expand your search

If you want more ATM locations, simply reply MORE to the message and additional surcharge-free ATM locations will be sent to your mobile device.

ITM Locations

Voice Banking

Voice Banking allows members to access their accounts from a cell phone or landline. The service is automatic, which means you can easily send payments, check balances and recent transactions, and make transfers—all without getting up from your chair.

Click the button learn more about our Voice Banking and how to enroll. Or call 877-965-6328 to get started.

Easily check your balance or make a transfer

Variable terms available

Access your account from anywhere just by calling

Completely free for Yolo members

Completely free for Yolo members

Completely free for Yolo members

Voice Banking

Voice Banking allows members to access their accounts from a cell phone or landline. The service is automatic, which means you can easily send payments, check balances and recent transactions, and make transfers—all without getting up from your chair.

Click here to learn more about our Voice Banking and how to enroll. Or call 877-965-6328 to get started.

Easily check your balance or make a transfer

Make a Loan payment

Access your account from anywhere just by calling

Completely free for Yolo members

Completely free for Yolo members

Completely free for Yolo members

Frequently asked questions

What are all the things I can do with Voice Banking?

  • Check balances on Share, Checking, and Loan Accounts
  • Transfer funds between accounts within one member number
  • Inquire about Loan balances and make Loan payments
  • Hear dividend and interest information
  • Report a lost or stolen card
  • Place stop payments on checks
  • Check branch locations and hours

How do I register for eStatements?

To register, simply sign on to Online Banking and click “Accounts,” then ‘eDocumentss’ and select 'Statements.

Do I need any special software to use the eStatement service?

To view eStatements, you will need to use a browser that is capable of displaying a PDF document. Most modern browsers have this functionality built in. If yours does not, you will need a plug-in such as Acrobat Reader to help your browser display PDFs. Please consult your browser’s documentation for help with add-ins or extensions.

Does it matter what browser I use to access?

Internet Browsers

  • Google Chrome: Latest 2 versions
  • Firefox: Latest 2 versions
  • Microsoft Edge: Latest 2 versions
  • Safari: Last 2 major versions

Mobile Device Browsers

  • iOS: Last 2 major versions
  • Android: v8.0 and above

How will I know when my registration has been completed?

Once you’ve completed the registration process you will receive an email confirming your successful registration.

How will I know when I can view my statement?

You will receive an email notification whenever a new statement is available for viewing. If the statement is not viewed within a certain time frame, a reminder email will be sent as a follow-up.

Can I print my statement?

To print your documents from the browser, your browser or your browser’s helper application will need to have print capability. If your browser doesn’t support this functionality, you can also save the document to your device and print from there.

How long will my statement be available for viewing?

eStatements will generally remain available for viewing for 24 months after they have been posted.

How do I change my email address?

You can update your email in Online and Mobile Banking. Select 'Tools' then 'Settings' (from the Mobile App, select 'More' then 'Tools'). Choose 'Contact', select email, update and click 'Save Email.' This update could take 24-48 hours to update for eStatements.

I got an error message while trying to view an eStatement, what does it mean?

If you received the error message "There was an error processing this page. A font contains a bad Cmap/Encoding" you are using an old version of Adobe Acrobat Reader and need to upgrade to the latest version.

Adobe recommends that you first uninstall any older version of Acrobat Reader prior to installing the updated version. Once this has been done you should be able to view your eStatements with no problems. Click here to get the latest version.

What do I do if I'm having trouble viewing my statement?

Recent changes to your operating system software such as upgrades, downloads, and/or system enhancements can affect your device’s ability to connect with secure sites and view PDF documents including our eStatement site.

We recommend trying the following steps:

  • Verify that you are current on all system updates.
  • Ensure that you are using the most up to date version of your browser.
  • If using Adobe Acrobat Reader, un-install and re-install Adobe Acrobat Reader. https://get.adobe.com/reader/
  • Some pop-up blocker and firewall programs may prevent access to eStatements. If you utilize these types of applications, you may need to disable certain features of the programs in order to access your eStatements.
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Have questions? We are here to help.

Everyone who lives, works, worships, or attends school in Yolo,
Sacramento, Placer,
or El Dorado counties is eligible for membership.
Everyone who lives, works, worships, or attends school in Yolo, Sacramento, Placer, or El Dorado counties is eligible for membership.